Thursday, December 12, 2019
2020 CAPE Examiner Training

California Awards for Performance Excellence (CAPE) holds annual trainings to prepare examiners to evaluate award applications through the lens of the Baldrige Criteria. These examiners are volunteers and represent a diverse background of industry and professional experience. 
Examiner Training Overview

During our 3.5 day Examiner Training (2.5 for Returning Examiners), attendees will learn how to apply the Criteria for Performance Excellence to an organization, evaluate an application, and develop comment writing skills. The training is facilitated by experienced state and national examiners, who will guide the attendees through exercises that allow for hands-on, group-based learning that simulates the overall examination process.

Click Here to Learn More About Examiner Training

To register for Examiner Training, please complete the following steps: 

1. Complete the Examiner Application form and email to 

2. Register for training by using the registration links below. 

Training Type Description CCE Member Pricing Non-Member Pricing
Training Experience Only  Trainees who would like to only attend the training and do not want to serve as an examiner. $1000 $1200
New Examiner Trainees who commit to volunteering as an examiner upon completion of training. $500 $600
Returning and Senior Examiner

Trainees who commit to volunteering as an examiner upon completion of the training.

$350 $350

You can pay by credit card or check by using the registration links below.  If paying by check please send your payment to California Council for Excellence at 655 S. Main Street, Suite 200 #364, Orange, CA 92868.

2020 Training Dates and Locations:

     June 16-19, 2020 - Fairfield, CA 
     Hosted by NorthBay Healthcare 
     July 6 - 9, 2020 - San Diego, CA 
     Hosted by Sharp
Please contact Lindsey Cunningham at if your organization is interested in hosting CAPE Examiner Training in 2020. 


2019 Prework Materials

Before attending your selected Examiner Training session, you must complete a prework assignment. Your work will be reviewed by the training facilitators and used throughout the training during team activities. The prework assignment will take up to 25 hours to complete.

Below are the materials you will need to complete the assignment, except for the Baldrige Excellence Framework, which will be sent to you electronically once you have registered for training. If you are registered and have not received the Framework, please contact Lindsey Cunningham at  


2019 CAPE Examiner Training Prework Instructions

2019 Case Study - LifeBridge 

2019 Prework Scorebook

Sample Process Item 5.1 Worksheet

Sample Results Item 7.3 Worksheet

Baldrige Framework FAQs  

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