Wednesday, September 18, 2019
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Entries for October 2012

A Very Fond Farewell to Letitia Baldrige

It is with heavy hearts that members of the Baldrige community say farewell to Letitia Baldrige, sister of Malcolm Baldrige, who passed away on Monday, October 29, at the age of 86. In announcing her passing, her son Malcolm ...

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A Very Fond Farewell to Letitia Baldrige

It is with heavy hearts that members of the Baldrige community say farewell to Letitia Baldrige, sister of Malcolm Baldrige, who passed away on Monday, October 29, at the age of 86. In announcing her passing, her son Malcolm ...

Read More

A Very Fond Farewell to Letitia Baldrige

It is with heavy hearts that members of the Baldrige community say farewell to Letitia Baldrige, sister of Malcolm Baldrige, who passed away on Monday, October 29, at the age of 86. In announcing her passing, her son Malcolm ...

Read More

A Very Fond Farewell to Letitia Baldrige

It is with heavy hearts that members of the Baldrige community say farewell to Letitia Baldrige, sister of Malcolm Baldrige, who passed away on Monday, October 29, at the age of 86. In announcing her passing, her son Malcolm ...

Read More

A Very Fond Farewell to Letitia Baldrige

It is with heavy hearts that members of the Baldrige community say farewell to Letitia Baldrige, sister of Malcolm Baldrige, who passed away on Monday, October 29, at the age of 86. In announcing her passing, her son Malcolm ...

Read More

A Very Fond Farewell to Letitia Baldrige

It is with heavy hearts that members of the Baldrige community say farewell to Letitia Baldrige, sister of Malcolm Baldrige, who passed away on Monday, October 29, at the age of 86. In announcing her passing, her son Malcolm ...

Read More

Coalition Developed to Train U.S. Veterans for Jobs in Advanced Manufacturing

In the 2011 Skills Gap Report produced by The Manufacturing Institute and Deloitte, over 80% of manufacturers report they cannot find people to fill their skilled production jobs. As a result, there are approximately 600,000 manufacturing jobs open right now in the United States. Manufacturers need a talented pipeline, but they also need the Right Skills Now. 

The Manufacturing Institute, in response to this issue, has teamed up with General Electric, Boeing (Baldrige Award recipients in 1998 and 2003), Lockheed Martin, Alcoa, and other business, digital, academic, and not-for-profit partners to launch an endeavor to train military veterans for specific jobs in advanced manufacturing, in essence augmenting America’s competitiveness. This is a skills-match program that will combine the efforts of a company called Futures, Inc., which has created a digital “badge” system that easily translates the Military Occupational Specialty codes (MOS) to identify best-fit civilian positions in advanced manufacturing. In the past, most companies did not have an easy way of understanding the equivalence of an MOS to the skills and abilities needed in civilian jobs. For example, veterans that have advanced training in welding and machining can now be easily identified by their MOS using the system designed by Futures. This is a great step forward for the hundreds of thousands of veterans looking for work in this country, even if they do not quite possess the right skills needed for these jobs. In the short term, the Institute and its partners will work with local communities, businesses, and technical colleges to establish a program called Right Skills Now, which offers specialized degree and certification programs to those applicable to a fast-track program.

Initially, this effort will open up 15,000 positions for military veterans. The group of partners,

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Acknowledging Innovative Excellence – K&N Management

Can you imagine every fast food chain winning the Baldrige Award because of food quality, customer service, or innovative menus? Probably not. Why? Because most of them demonstrate it’s all about low price and average service. Well, here is an exception.

K&N Management was a 2010 recipient of the Malcolm Baldrige National Quality Award, and 2010 Texas Award for Performance Excellence. Their vision is “to become world famous by delighting one guest at a time.” As a restaurant management group, they were only the second of their kind to be recognized with a Baldrige Award. K&N operates out of Austin, Texas, and is the owner of Mighty Fine Burgers, Fries and Shakes, as well as Rudy’s Country Store and Bar-B-Q, with eight locations and approximately 500 staff members in total. With a dedication to concept design, operational excellence, and meeting or exceeding key guest requirements, K&N Management is certainly worth taking a second look at.

K&N was started by Ken Schiller and Brian Nolen in Austin back in 1993, with the goal of delighting every guest that walked through their doors. By the next year, they had purchased the rights to the Austin-area Rudy’s Country Store & Bar-B-Q franchise, and opened the first store: a combination gas station, convenience store, and restaurant that specializes in …

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Baldrige in Education: A Healthy Mix

The education system in this country needs overhauling.  Tuition rates are skyrocketing and textbook costs continue on the rise, but are curricula being modified as rapidly as they need to be?  Specifically, MBAs: to accurately reflect the needs of the ever-changing business world, are business schools keeping up?  Well, as it turns out, some are.

Post University in Waterbury, CT recently announced the renaming of their business school to The Malcolm Baldrige School of Business, in a culmination of “a great deal of effort in identifying someone whose legacy embodies the quality, goal, and mission of our school. We knew there was no better name to attach to our School of Business than Malcolm Baldrige,” a Post University blog reads.  Post is right down the road from our headquarters in Southbury, CT, with Mac’s hometown of Woodbury being sandwiched between the two towns.  Waterbury, of course, is home to the Scovill plant where Baldrige spent his early career, leading the transformation of a struggling brass mill into a highly diversified manufacturer of consumer housing and industrial goods.  To honor those principles, Post has implemented a number of new courses that clearly draw directly from the criteria that frame the award as we know it today.  For example:

  1. BUS505: Organizational Innovation and Creativity covers how to create and innovate in an organization, and why you should always challenge the status quo.

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