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Entries for September 2012

Designing Innovative Products and Services with DMADV

Product and service creation requires a process which develops a detailed design for a good or service and is coupled together with the processes to actually produce that good or service.  In Six Sigma, product or service design (Design for Six Sigma [DFSS]) means creating these, including the process to produce them in such a way that defects in the product and the process are not only extremely rare, but also predictable.  Furthermore, defects are rare and predictable, even at the point when full-scale production begins.  To achieve this level of excellence and its attendant low costs and short cycle times, as well as soaring levels of customer satisfaction, requires some enhancements to traditional design methods.  For example, each DFSS design project starts with an identification of customers and a detailed analysis and understanding of their needs.  Even “redesign” starts at the beginning because all successful designs are based on customer needs, and in this world of rapid change, customer needs, and even customers, have a way of rapidly changing.  Another example is the widespread intensive use of statistical methods in DFSS.  The power of the information gained from statistical analyses provides the means to achieve significant improvement.  DFSS is carried out in a series of phases known as DMADV.

DMADV stands for define, measure, analyze, design, and verify.  The discussion that follows does not cover all the details of procedures and tools used in DMADV; that would require many hundreds of pages, and they can be found elsewhere in published form.  We will, however, attempt to acquaint the reader with what any manager needs to know about the purpose, the issues, the questions, and the sequence

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2013 Award Process Fees to Change

The fees for the 2013 Baldrige Award cycle will increase in order to recover costs associated with administering the award process and to reduce the annual financial commitment needed from the Baldrige Foundation. Previously, federal ...

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2013 Award Process Fees to Change

The fees for the 2013 Baldrige Award cycle will increase in order to recover costs associated with administering the award process and to reduce the annual financial commitment needed from the Baldrige Foundation. Previously, federal ...

Read More

2013 Award Process Fees to Change

The fees for the 2013 Baldrige Award cycle will increase in order to recover costs associated with administering the award process and to reduce the annual financial commitment needed from the Baldrige Foundation. Previously, federal ...

Read More

2013 Award Process Fees to Change

The fees for the 2013 Baldrige Award cycle will increase in order to recover costs associated with administering the award process and to reduce the annual financial commitment needed from the Baldrige Foundation. Previously, federal ...

Read More

2013 Award Process Fees to Change

The fees for the 2013 Baldrige Award cycle will increase in order to recover costs associated with administering the award process and to reduce the annual financial commitment needed from the Baldrige Foundation. Previously, federal ...

Read More

2013 Award Process Fees to Change

The fees for the 2013 Baldrige Award cycle will increase in order to recover costs associated with administering the award process and to reduce the annual financial commitment needed from the Baldrige Foundation. Previously, federal ...

Read More

DMAIC and DMADV Six Sigma; Which is Right for Me?

The two primary Six Sigma methodologies are DMAIC to address chronic quality problems and defects, and DMADV to help ensure that products and services function well from the voice of the customer through the delivery of goods.  In this two-part article series, we’ll break down DMAIC and DMADV to their cores, and explain why your company would decide to utilize one method over the other.

If solutions to your problems are elusive, you don’t know their root causes, or if you must attain quality levels measure in parts per million, Six Sigma will place your ailing process under a microscope to find those causes and their effective solutions. The DMAIC steps are:

  1. Define the problem as clearly as one can in words.
  2. Measure the current level of performance and identify the voice of the customers.
  3. Analyze collected data to determine the cause(s) of the problem.
  4. Improve by selecting the right solutions to solve the problem.
  5. Control to hold the gains.

DMAIC_baldrigepostimage_2012

With these fundamental steps, Six Sigma enables many organizations around the world to succeed…

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2013-2014 Criteria Coming Soon: Readers Can Expect Leading Practices, User-Friendly Changes, and Cost-Recovery Fees

The Baldrige Performance Excellence Program is preparing to release by early 2013 three new versions of the Criteria for Performance Excellence. What changes will readers of the 2013amp-2014 Criteria for Performance Excellence, ...

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2013-2014 Criteria Coming Soon: Readers Can Expect Leading Practices, User-Friendly Changes, and Cost-Recovery Fees

The Baldrige Performance Excellence Program is preparing to release by early 2013 three new versions of the Criteria for Performance Excellence. What changes will readers of the 2013amp-2014 Criteria for Performance Excellence, ...

Read More

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