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Sutter Davis Hospital Receives Governor's Award for Performance Excellence

Sutter Davis Hospital Receives Governor's Award for Performance Excellence

Sutter Davis Hospital Receives Governor's Award for Performance Excellence

By Sutter Davis Hospital


Sutter Davis Hospital will receive the Governor's Award for Performance Excellence from the California Council for Excellence (CCE) at its 19th Annual Awards Conference tonight February 4th 2012. This is the highest level of recognition from the California Council for Excellence, part of a nationwide alliance with the Baldrige Performance Excellence Program honoring American organizations who demonstrate the highest levels of quality and performance. Sutter Davis Hospital is the fifth California organization in 19 years to be honored with the prestigious Governor's Award. Sutter Davis Hospital, part of Sutter Health's Northern California network of hospitals and physicians, is recognized for its visionary leadership, an integrated strategic planning process, and a very strong focus on process improvement and management. Denise Shields, CCE Chair said, "Most of the hospital's key performance results are within the top 10 percent of comparable organizations, demonstrating a passion for excellence that is driving Sutter Davis to achieve prominence in health care. Sutter Davis can take pride in its accomplishments." "I applaud Sutter Davis Hospital for receiving this award that recognizes its exceptional track record to develop and perform leading practices and performances in the health care field," said Kish Rajan, Director of the Governor's Office of Business and Economic Development. "We at GO-Biz are proud of our relationship with the Sutter Health family, working together in the last year on its expansion of more than 1,000 jobs in California. Sutter is a partner that not only creates good jobs for our state, but also develops and delivers the next generation of health care service for our citizens." "Over the years, Sutter Davis Hospital has continuously improved patient care delivery, and I am very grateful that we live in a state that recognizes and supports high performing, quality-driven organizations," said Janet Wagner, R.N., Sutter Davis Hospital's Chief Executive Officer. "I am very proud to work with a team that finds it important to deliver the very best high quality care for our patients and families, and I'm delighted that Governor Jerry Brown supports quality outcomes for businesses in the state of California." The award will be presented to Wagner during a dinner and ceremony from 6-9 p.m. Monday, Feb. 4, at the Irvine Marriott Hotel. Sutter Davis Hospital has been on a five-year journey to improve and sustain performance in seven categories: Leadership; Strategic Planning; Customer Focus; Measurement, Analysis and Knowledge Management; Workforce Focus, Operations Focus and Results. Sutter Davis Hospital has pursued these tenets for performance excellence established by the Baldrige Criteria for Performance Excellence. The Malcolm Baldrige National Quality Award is the only "performance excellence" award presented by the President of the United States, and honors companies across every industry. The California Council for Excellence is the gateway for California-based organizations to compete for the national award, and requires rigorous focus and dedication on process improvement and results. Award recipients are evaluated through a 50-page application and a weeklong site visit. Sutter Davis Hospital's consistent results place it among the best hospitals in the country. Sutter Davis Hospital has earned a Top 100 Hospital spot from Thomson Reuters for three of the past six years, and has been named one of Modern Healthcare's Best Places to Work in Healthcare since 2009. The organization also received the Studer Group Healthcare Organization Fire Starter Award in November 2012.
For more on Sutter Davis Hospital, visit
For more on the California Council for Excellence, call (858) 565.1898 or visit
Contact: Nancy Turner, Sutter Davis Hospital (916) 799-3474
Christine Pickering, California Council for Excellence (559) 707-5147
Sutter Davis Hospital
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Posted in: CAPE Program

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