A 2011 California Awards for Performance Excellence (CAPE) Eureka Award recipient, the City of Los Angeles, was recently featured in a Blogridge post. Blogrige is the official blog of the national Baldrige Performance Excellence Program (BPEP). 

"Public-Sector Excellence: The Promise of the Baldrige Framework" delves into how the City of LA implemented the Baldrige Criteria to better serve its residents. Read the full article here.